office (949)
698-6005
cl (949) 278-7590
Plan |
1+5 |
1+10 |
2+15 |
2+20 |
2+25 |
2+40 |
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Number of Servers |
1 |
1 |
2 |
2 |
3 |
4 |
Number of Workstations |
5 |
10 |
15 |
20 |
25 |
40 |
Weekly status reports |
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Unlimited support |
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Security Updates for
Servers & Workstations |
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Software Patch Updates
for Workstations & Severs |
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24x7 access to support |
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Backup scheduling,
testing and monitoring |
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Virus scan setup
monitoring |
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Server and error logs
monitoring |
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Servers configured for
remote access |
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Workstations configured
for remote assist |
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Firewall(s) configuration
& monitoring |
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Travel / trip charge |
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3rd Party Vendor Support |
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Agreement Term |
1 Year |
1 Year |
1 Year |
1 Year |
1 Year |
1 Year |
Support |
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On Site Visits |
Once Every 4 Weeks |
Bi-Weekly |
Bi-Weekly |
Bi-Weekly |
Weekly |
Weekly |
Support Hours |
M-F |
M-F |
M-F |
M-F |
M-F |
M-F |
After Hours Support |
M-F |
M-F |
M-F |
M-F |
M-F |
M-F |
Misc Fees |
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One Time Setup Fee |
$500 |
$1500 |
$1500 |
$1500 |
$1500 |
$1500 |
Unscheduled On Site
Visits |
$85/HR |
$85/HR |
$85/HR |
$85/HR |
$85/HR |
$85/HR |
After Hours On Site
Support 2HR Min |
$125/HR |
$125/HR |
$125/HR |
$125/HR |
$125/HR |
$125/HR |